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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review

Stuck in customs and returned to store, money returned

The backpack is excellent, all as in the picture. Large and roomy, the daughter is delighted. Fluffy and lock attached.

Normal backpack, only dermantine closing snake bad quality, and for 3 weeks use, I started to look bad, but until I saw it. The child still likes the backpack. In the kit there was a key chain-minion.

Everything is super, even before the specified time (almost a week!) The color is bright, in the kit there were keychains and locks, everything is exactly like in the picture. Seller recommend!

Normal backpack. Let's see if it's long enough. In the backpack put a code lock, a fur keychain, wires and a keychain-owl.

All the norms received what the store ordered is good)

Cool backpack, well sewn, inner material is quality, back is sealed, large, white details of leatherette, fittings working, delivery fast! The daughter is happy!

Fast delivery, tough and large capacity, from echo I have ordered another one for my daughter. Very happy with the purchase

Correct the item purchased. But the carrier threw the package out the door didn't sting and left, it doesn't seem right to me. Things are delivered well, not throwing at him.

Looks good easy very beautiful

Quality, corresponds to the photo. The daughter is happy, he is young, roomy, the first-class does not go because of growth. For teenagers. Delivery 3 weeks to N. Novgorod. Seams are quality. His back is not firm. There's a smell. When you wear it, it will fade. Recommend. They did not communicate with the producer. Track tracked.

Backpack cool, my daughter is delighted. Stitched everything is neat, there is no smell, delivery is fast.

Perfect backpack

Cute!

Delivery is almost a month. Packed in plastic bag. Quality is normal. The store put in a gift two key chains-a fluffy and a minion, a lock and a cable yusb. The seller and I recommend it. Later I will unsubscribe as in operation.

Backpack nicely uszyty really big. Daughter very satisfied. Recommend.

Very nice and good quality
Excellent backpack for the child to school. Only the color is not as bright as in the photo. Included is an extension wire for the charger. The charger itself, of course, no))