We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review

Backpack-looking elegant and pretty. The braces could look to take it up with greater comfort.

Excellent backpack, come quickly. Recommend!

Excellent backpack, all advise))

Excellent backpack! All match the description! Shipping for 18 days before Astrakhan!

Very nice bag, all matches the description; dented, inside the air cushion, quality is very good, to put the gift in)) items come in Vologda about a month))) book here again!!! Recommend!!!

Bag is gorgeous, tight, come without wrinkles) does not stink)

Super!!!

Class very nice bag like a long time

Ordered color silver, went a month. As specified, come in good form, not bent, dealer put in air cushion, well packed, courier delivery was the house. Thank You very much! Hopefully he will be worn and will withstand the cold)

Ordered 11.11.18 for 317r 815r-coupon. Wait in SF long-32 days. Description. Driving through Latvia. Packed well. Inflated inside bag Sachet and a strange-looking keychain. A4 breaks only when rastegnut side buttons. A Little smell. Handle-strap back-cloth.

Backpack kozhezam, but good quality, no nicks, no smell. Hardware works. The price offered very good option. Delivery within a month, delivery tracking. Enjoyed thanks.

The view is not bad backpack, but the strong and not nice. Delivery fast. Packaging is good. Dermantin.

Excellent backpack)))

Very beautiful, comfortable. I liked.

Very cool backpack. Come without помятин. Super!!!!!

Everything is fine, fully consistent with the description and photos.

Well packed! Inside Package phony, holds its shape. Each bag (Order 2), in a separate package bag. Super quality! Color green-real Marsh, not as the photo, but excellent.

Backpack came to Bryansk, for 2 weeks. Exactly as in the photo. Recommend! Plus a little gift. Thank you store!

Cool!

Wonderfull

Very cool backpack!!

The backpack fully corresponds to the description, it came a month before Novosibirsk.

I order a backpack already 3 times, two for myself and one friend. Yes, there is a smell, but it Weathered. The first in Silver took 2 years without complaints, then broke the lock and the top cover broke, but I put it in the usual super glue. But with a zipper decided not to bother, it is cheaper to order a new one. Now I bought a black one. Packed at 100%, did not jam anywhere, there are no cracks. Came ideally. Thank you.

Came my waiting order! It certainly does not cost 1000 rubles, as for me so Red price rubles 700, but still everything is fine! It turned out to be more in size than I expected, this is a plus! and also very quickly sent and very fast delivery! It has a lot of pockets, good handles and even a gift from the store-a keychain. Thank you!
The Parcel was 1 month. Order 2 times. Like a backpack, packed well.