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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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Bag with metallic shine. There is an unpleasant smell, but I think it will quickly fade. Roomy. Liked) the store put a cute keychain as a gift.

You hair.

Much like the photo, but the material seems very fragile.

The order came quickly, in three weeks. The bag really liked: soft, light and very roomy. I'm happy. Recommend!

The bag has reached, everything is fine, but it seems to me that very thin material.

Peter bags came in a month. Color matches. He was in the bag. The size of the bag is 30x30 depth 10 cm. And the straps are already than on the video. In general, the bag is not bad but not like on the video store. There were gifts in the bags.

The bag really liked and very quickly delivered, thank you very much

Came in a month. Very thin and light! I do not know how long it will last. I thought it was bigger than the size. Sewn by a good store did not communicate

It came in two weeks in Tula.

Impeccable bag and very pretty as in the picture. I recommend it. In addition, thank you for the little gift it's nice :))

Thank you for the goods. Handbag decent, without any marriage, roomy.

מצויין

Very cool bag, no bad smell, consistent with the description, + pendant as a gift recommend salesman

Less than it seemed in the photo. The material is thin. Let's see how it will behave in winter.☺

Thank you. very simpotichnaya. went a long time.

Good afternoon, thank you very much for the gift

Light handbag, sewn neatly, lining quality. Corresponds to the description and price. As a gift, a key chain. Thank you.
Fast and efficient store, I recommend