We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review

Perfect size, and very comfortable to wear

Bought it for my wife, She is very happy with quality and looks. on pictures it looks gray but in fact is dark gray or light black. Straps are basic without foam but confortable, side pocket is too small for 5.5" phone let alone bigger, but for keys or such is Ok. Inside is lined with silk like material and looks high quality. All in all would recommend product and store because of fast shipping. Regards

Color darker than photos. The lid is a little stiff. I hope it softens a little with use.

תיק מעולה! קיבלתי מה שציפיתי

Рюкзак очень хороший, просто отличный, качественный. Пришел быстро.

Great backpack. Well stitched, reached Kharkov for a month

Perfect Material and size, shipping fast because arrived in 30 days

Excellent backpack, quality is satisfied, I liked it very much

Arrived perfect and as described.

Encantadìsima,,, is the best backpack is strongman fit many stuff and not overly large,, it is the perfect size for me 1000⭐, And the petty detail, little Bear keychain

Received. thanks.

The backpack is good but one minus the carabiner is weak and the tongue was zavalen vovnovnitr, I think you need to change to more durable. In the rest is satisfied, the color and size are as it should. Delivery fast 2 weeks. recommend!

Backpack really liked, came quickly.

Nicely as descibed perfect and nicely packed

Backpack drove to PHR for a month, to track all the way. Goods, as in the description. Seams are high quality, good furniture locks work, lining durable, no smell. AT present the store put brelochek. Thank You Very Much.

I really loved the bag it has good quality,the store is super cute and caring the shipment was really fast came in 4 weeks and thank you for the cute present

perfect, good quality, good store. thanks for the gift!

All OK. A little darker color than the picture

great

Очень понравился рюкзак. До Беларуси доставка месяц. Рекомендую

Excellent! Arrived perfect and as described.

The backpack is amazing, big enough to fit everything I need for the day, including my lunch. I still don't know how it will hold up in rainy weather, but it looks thick enough to withstand. Has one zipper inside pocket in the back and two in the front for a phone and a bigger one. The two outside side pockets are big enough for keys and a card holder for quick access. I highly recommend it!!!

Great backpack, I liked it, goods shipped and delivered quickly

Quality is not very good. Edges without Overlock, thread climb
I received an order in the mail, in the usual package. Wonderful backpack! It's been a long time, for every day. Executed qualitatively, good cotton. The straps are dense, the length is adjustable. On the sides of the backpack, there are pockets with a zipper. Top closes on the screed (CORD) and then on the clasp. Inside is a good lining, pockets. Between the straps at the top, there is a handle for which you can carry or hang a backpack. In washing it did not try, while I will wear it. I think that then I'll buy another backpack, another color. For a hot summer, a very good model. When worn on the back, everything passes well Air, the back is not wet, like from other backpacks. To the store Thank you very much! Backpack Of course I recommend for purchase. Have a good day everyone!